Frequently Asked Questions
Have Questions?
We’ve Got Straightforward Answers.
At Ace Mirror & Glass, we believe in clear communication — just like our work. Below you’ll find answers to the most common questions we hear from homeowners, designers, and contractors throughout Orange County.
If you don’t see your question here, feel free to contact us directly — we’re happy to help.
Do you offer free consultations or estimates?
Yes. We provide free on-site consultations throughout South Orange County. During the visit, we’ll take precise measurements, review your design preferences, and offer recommendations and pricing — with no obligation.
What areas do you serve?
We proudly serve all of South Orange County, including:
Laguna Hills, Mission Viejo, Aliso Viejo, Laguna Beach, Irvine, Newport Beach, Dana Point, San Juan Capistrano, and surrounding communities.
What is the average turnaround time?
It depends on the type of service:
- Shower Doors: 5–10 business days from measurement to installation
- Mirrors & Custom Glass: 3–7 business days, depending on customization
- Windows & Storefronts: Varies by project size, usually 7–14 days
We’ll always give you a specific timeline during your consultation.
Do you handle both residential and commercial projects?
Yes. We work on everything from home bathroom remodels and window replacements to large commercial storefronts, office interiors, and retail fit-outs.
Are your installers licensed and insured?
Absolutely. Ace Mirror & Glass is a licensed California contractor (License #796241) and fully insured. Our installers are trained in safety protocols, proper mounting techniques, and local code compliance.
What type of glass do you use?
We use tempered safety glass for all shower doors, railings, and commercial applications. Options include:
- Clear and low-iron (ultra-clear)
- Frosted, patterned, or rain glass
- Tinted (bronze, gray, etc.)
- Laminated or insulated glass for windows and storefronts
Can I customize the hardware finish?
Yes. We offer hardware in popular finishes like:
- Polished chrome
- Brushed nickel
- Matte black
- Oil-rubbed bronze
- Custom powder-coated options available for commercial projects
Do you offer safety or privacy features?
Yes. We offer:
- Safety backing for mirrors
- Laminated glass for enhanced security
- Frosted or textured glass for privacy
- ADA-compliant doors and handles for commercial storefronts
What are your payment and warranty policies?
We accept all major payment methods. Warranty details vary by product:
- Shower doors and mirrors: 1-year workmanship warranty
- Windows: Manufacturer’s limited warranty on frames and glass
- Storefronts: Commercial-grade warranties available on request
Full terms are provided with your quote.
Do I need to prepare anything before installation?
Generally, just clear the area where we’ll be working. For shower doors or mirrors, remove any personal items. For windows or storefronts, we’ll advise if any structural access is needed during the estimate.
Still Have Questions?
We’re here to make the process smooth, clear, and easy from start to finish.